Terms & Conditions
1. Definitions
| Term | Definition |
|---|---|
| "Company" / "We" / "Us" | True Investment Services (281405), an AMFI-registered Mutual Fund Distributor |
| "Website" | www.trueinvestmentservices.com and all its subdomains and pages |
| "User" / "You" | Any person who accesses our website or avails our services |
| "Services" | Mutual Fund distribution, PMS distribution, AIF distribution, SIF distribution and related financial services |
| "Investor" | Any person who invests through True Investment Services in any financial product |
| "AMC" | Asset Management Company — the entity that manages Mutual Fund schemes |
| "SEBI" | Securities and Exchange Board of India — the securities market regulator |
| "AMFI" | Association of Mutual Funds in India — the mutual fund industry body |
2. Nature of Services — MFD, Not an Investment Adviser
True Investment Services provides the following services as a licensed intermediary:
- Facilitating purchase, redemption, and switch of Mutual Fund units on behalf of investors
- Distributing Portfolio Management Services (PMS) as an APMI-registered distributor
- Distributing Alternative Investment Funds (AIF) as a SEBI-registered distributor
- Distributing Specialised Investment Funds (SIF) as an AMFI-registered SIF distributor
- Providing general financial information and educational content for investor awareness
- Providing financial calculators and planning tools for illustrative and educational purposes
- Publishing educational blog articles and newsletter on personal finance and investing
- We do NOT provide personalised investment advice as defined under SEBI (Investment Advisers) Regulations 2013
- We do NOT hold SEBI RIA registration and do NOT act as an Investment Adviser
- We do NOT guarantee returns, minimum returns, or capital protection on any investment
- We do NOT provide legal, tax, or accounting advice
- We do NOT facilitate Direct Plan investments — we deal in Regular Plans only
3. No Guaranteed Returns — Mandatory Risk Disclosure
- Mutual Fund investments are subject to market risks — please read all scheme related documents carefully before investing
- Past performance of any Mutual Fund scheme does not guarantee future returns
- The NAV of Mutual Fund units may go up or down based on market conditions
- There is no assurance that the investment objective of any scheme will be achieved
- True Investment Services does not guarantee any returns, minimum returns, or capital protection on any investment
- Any projections or illustrations shown on this website, including calculator outputs, are hypothetical and illustrative only
- PMS investments carry higher risk and are suitable only for investors with higher risk appetite — minimum investment Rs. 50 Lakhs
- AIF investments carry relatively higher risk including liquidity risk — minimum investment Rs. 1 Crore
- SIF investments carry relatively higher risk — minimum investment Rs. 10 Lakhs per transaction
4. Website Use — Permitted & Prohibited
You may use our website for the following purposes:
- Reading educational content, articles, and scheme information
- Using financial calculators for personal planning purposes
- Contacting us for information about our services
- Downloading publicly available documents and disclosures
The following uses are strictly prohibited:
- Using the website for any unlawful or fraudulent purpose
- Reproducing, copying, or redistributing our content without written permission
- Attempting to gain unauthorized access to our systems or data
- Using automated tools, bots, or scrapers to extract data from our website
- Transmitting viruses, malware, or any harmful code through our website
- Misrepresenting your identity or providing false information
- Using our website content for commercial purposes without prior written permission
5. Calculators & Financial Tools — Disclaimer
6. Intellectual Property
- All content on this website including text, graphics, logos, icons, images, calculators, and software is the intellectual property of True Investment Services or its licensors
- You may not reproduce, duplicate, copy, sell, or exploit any portion of the website without express written permission from True Investment Services
- The 281405 registration and AMFI registration details are proprietary to True Investment Services
- Third-party trademarks, including AMC logos and AMFI/SEBI logos, are the property of their respective owners
7. Third-Party Links
Our website may contain links to third-party websites including AMC portals, AMFI, SEBI, CAMS, KFintech, and other regulatory portals. These links are provided for your convenience and information only.
- True Investment Services does not endorse, control, or take responsibility for the content, privacy practices, or accuracy of any third-party website
- Clicking on external links is at your own risk
- We recommend reading the privacy policy and terms of any third-party website you visit
8. Limitation of Liability
- True Investment Services shall not be liable for any direct, indirect, incidental, or consequential loss arising from your use of this website or our services beyond what is mandated by applicable law
- We are not liable for any investment losses arising from market fluctuations or the performance of any financial product
- We are not liable for any technical issues, website downtime, or data loss beyond our reasonable control
- Our liability in any case shall be limited to the commission or fee directly earned from the specific transaction in question
- This limitation does not apply to death or personal injury caused by our negligence, or to any liability that cannot be excluded by law
9. Investor Responsibilities
- You are responsible for providing accurate, complete, and up-to-date personal and financial information
- You must read all scheme-related documents (SID, SAI, KIM) before investing in any Mutual Fund scheme
- You must complete KYC formalities before any investment transaction
- You are responsible for maintaining the confidentiality of your login credentials, OTPs, and transaction details
- You must promptly inform True Investment Services of any change in your financial situation, risk profile, or contact details
- You are responsible for meeting your tax obligations arising from investments made through True Investment Services
- You must not share your folio number, account details, or transaction history with unauthorized persons
10. Commission Disclosure
True Investment Services receives trailing commission from AMCs on Regular Plan Mutual Fund investments. This commission is part of the Total Expense Ratio (TER) and is not an additional charge to investors.
- Commission details are disclosed on our Commission Disclosure page at www.trueinvestmentservices.com/commission-disclosure
- The exact commission earned by True Investment Services on your investments is visible in your Consolidated Account Statement (CAS)
- True Investment Services does not receive any non-cash benefits, gifts, or incentives from any AMC
- All recommendations are based on investor suitability — never on commission rates
11. Privacy Policy
Your use of this website and our services is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. Our Privacy Policy describes how we collect, use, store, and protect your personal data in compliance with the Digital Personal Data Protection Act 2023 (DPDPA 2023). Please read our Privacy Policy at www.trueinvestmentservices.com/privacy-policy.
12. Amendments to Terms
True Investment Services reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website with an updated "Last Updated" date. Material changes will be communicated to registered investors via email. Your continued use of our website or services after any changes constitutes acceptance of the updated Terms & Conditions.
13. Termination
True Investment Services reserves the right to terminate or suspend your access to our website or services at any time, without notice, for conduct that we believe:
- Violates these Terms & Conditions or applicable law
- Is harmful to other users, True Investment Services, AMCs, or any third party
- Involves fraudulent, abusive, or unlawful activities
Termination does not affect your existing investment positions, which remain with the respective AMCs independent of True Investment Services.
14. Governing Law & Jurisdiction
For investor grievances related to Mutual Fund transactions, the following regulatory escalation matrix applies: L1: Grievance Redressal Person/Officer, Mr. Arighn Tiwari (tiwari.arighn29@gmail.com | 8329614307) → L2: Partner, Mr. Sanjay Tiwari (trueinvestmentservice@gmail.com | 9826177391) → L3: The concerned AMC or RTA (Through AMC/RTA website) → L4: SEBI SCORES (https://scores.sebi.gov.in/) → L5: SMART ODR (https://smartodr.in/).
15. Contact Us
| Detail | Information |
|---|---|
| Firm Name | True Investment Services |
| ARN | 281405 |
| Contact Person | Arighn Tiwari |
| trueinvestmentservice@gmail.com | |
| Phone | 9826177391 |
| Address | Ring Road No. 2, Ayodhaya Nagar, Ameri Chowk, Bilaspur, Chhattisgarh – 495001 |
| Website | www.trueinvestmentservices.com |
| SEBI SCORES | scores.sebi.gov.in |
| SMART ODR | smartodr.in |
| AMFI Helpline | igrc@amfiindia.com | 1800-270-7000 |
